Privacy Policy

At LVO Paper Industry (Shanghai) Co., Ltd., we take your privacy seriously and are committed to protecting your personal information.

This Privacy Policy outlines how we (website address:www.lvopaper.com) collect, use, disclose, and safeguard your data when you interact with our website, communicate with us, or use our services.

Information We Collect

We may collect the following types of information:

Personal Identifiers:

Your name, email address, phone number, and other contact details when you submit inquiries, requests, or place orders.

Transaction Data:

Details related to your purchases, such as product details, payment method (though we do not store payment card details), and shipping information.

Usage Data:

Information about how you interact with our website, including IP addresses, browser type, and browsing behavior.

Communications:

Records of emails, messages, or calls made for support or service-related inquiries.

How We Use Your Information

We use your information for the following purposes:

Service Provision:

To process your orders, respond to inquiries, and provide customer support.

Improvement:

To enhance our website, products, and services based on user interactions and feedback.

Communication:

To keep you informed about your orders, company news, promotions, or changes to our services.

Legal Compliance: To meet legal obligations, such as maintaining financial records or responding to legal requests.

Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:

Service Providers:

We may engage third-party companies to perform services on our behalf, such as logistics, payment processing, or data analysis. These providers are contractually obligated to handle your data confidentially.

Legal Requirements:

We may disclose your information if required by law, to protect our rights, or in response to valid legal processes.

Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and limited access to personal information by authorized personnel only.

 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand usage patterns.

You can manage cookie preferences through your browser settings.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the effective date. Continued use of our services after the posting of changes constitutes your acceptance of such changes.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at:

Email: [email protected]

Phone: +86 13641756606

Postal Address: Room 702, 703, No.358 Ledu Road, Yunjian Building, Songjiang District, Shanghai P.R.C.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.